This statement applies to content published on: The University of Bolton LEAP Online website

Other websites that belong to the University of Bolton and use sub-domains are managed locally and will publish separate statements with information relevant to those departments, which include websites of faculties, schools, among others. This website is run by the University of Bolton. We want as many people as possible to able to use this website. For example, that means you should be able to:

  • change contrast levels
  • change fonts size
  • zoom in up to 250% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • LEAP Online is a responsive website and will recognise content depending on the screen’s orientation (portrait or landscape) and device
  • listen to most of the website and transcripts using a screen reader
  • View essential audio-visual information (captions and transcripts are provided in all cases)
  • We have also made the website text as simple as possible to understand


How accessible this website is:

  • You cannot modify the font colour.
  • Some older PDF documents may not be fully accessible to screen reader software.  
  • Sections cannot be navigated with just a keyboard
  • Most videos do not have audio descriptions


Making changes to your device

AbilityNet has advice on making your device easier to use if you have a disability. 
The University of Bolton’s commitment to equality, diversity and a supportive environment for all is supported by the Disability Service. The Disability Service offer up-to-date information for individuals with physical and sensory impairments, mental health issues, medical conditions and specific learning difficulties. 

LEAP Online also uses the accessibility widget from UserWay. UserWay can be accessed at lower left corner of each webpage. The UserWay accessibility widget provides a comprehensive selection of functions that users can select to meet their individual accessibility needs, including: 

  • Light Contrast
  • Highlight Links
  • Bigger Text
  • Text Spacing
  • Read Aloud
  • Pause animations
  • Dyslexia Friendly
  • Cursor
  • Tooltips
  • Line Height
  • Text Align
  • Saturation
  • Reset All


Contact and feedback information

In the first instance, please contact the LEAP Online Team via the Contact us page, should you need information on this website in a different format. 

Reporting accessibility problems

It is important that you provide the web address (URL) of the page(s) you cannot access, together with a description of the problem. Your request will be considered by the LEAP Online Team and a response will be provided within 5 working days. 

If you cannot view the ‘Contact us’ page, email the LEAP Online team at


Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If any problems are not listed on this page or think we are not meeting accessibility requirements, contact the LEAP Online Team using the contact information outlined under ‘Feedback and Contact Information’


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Technical information: LEAP Online accessibility

The University of Bolton are committed to making the LEAP Online website accessible, in accordance with the accessibility regulations. This website is partially compliant with the WCAG 2.1 AA standard, due to the instances of non-compliance and exceptions listed below. 


Non-accessible content

The content listed below is non-accessible for the following reasons:

Issues with names and labels, contrast and navigation

Colour contrast:
Some background and foreground colours within LEAP Online may not be sufficient, which could make some webpages difficult to read for individuals with visual impairments (WCAG: 1.4.3).

Some heading elements within LEAP Online text do not have a sequentially descending order. With that said, the current navigation sequences do not affect meaning or operation (2.4.3).

Are not accessible using a keyboard. Therefore, some individuals who use a screen reader may find navigating LEAP Online difficult (WCAG: 2.1.1).

Issues with video

Not all videos within LEAP Online have audio descriptions (WCAG: 1.2.2).  
Notwithstanding third-party videos, we offer a transcript for all PowToon videos within LEAP Online (WCAG: 1.2.3).


Dispropotionate burden

Navigation and accessing information

Font Size:
It is not possible to change the font size. 

We have assessed the cost of fixing the issues with navigation and assessing information, and with interactive tools and transactions, such as ‘UserWay’. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the contract is up for renewal.


Content out of scope

Content that is not within the scope of the accessibility regulations.

Third Party Content:
LEAP Online uses third-party content, which may not be fully accessible. This includes content published for LEAP Online Assessments using Articulate and Moodle and third-party videos. Although we are responsible for ensuring the accessibility of the content we produce, we have no control over the accessibility of these platforms.

PDF and other documents:
Some of our PDF documents published before 23 September 2018 may not be fully accessible. Any new PDF or word documents will comply with accessibility regulations.


What we are doing to improve accessibility

We have integrated an internal quality assurance procedure to address any accessibility issues that are highlighted by our regular reviews of LEAP Online content. We are continually working on LEAP Online content and site structure to create a more intuitive and easier to navigate site. We also aim to work with colleagues, who wish to produce new topics for LEAP Online, to create accessible content.